We offer support via email but please note that this is not a 24/7 service. We will answer as quickly as we can but please understand that this is not an instant service.
We ask all users to make sure they have looked over this website for answers and watched all the tutorial videos in full before contacting us as these answer almost all questions.
In order improve this website, if the answer to your support question is one that may help other users we will add it to this website FAQ page.
Our support includes any technical issue with our App but not with your mobile device. In some cases we may ask for better details of the issue and for you to supply details about your phone model.
WILDLIFE RECORDER 4 users please only use the ticket system at https://www.wildlife.co.uk
Standalone users please email your queries to